Leading in a Time of Crisis – Top Tips from Dozens of PractitionersLeading in a Time of Crisis – Top Tips from Dozens of Practitioners

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Leading in a Time of Crisis – Top Tips from Dozens of PractitionersLeading in a Time of Crisis – Top Tips from Dozens of Practitioners

Virtually everyone faces a new normal today. If you lead people, you face additional challenges.

None of us have all the answers. Perhaps together though, we may develop great solutions. We’re here to help. Here is a list of recommendations from people leadership practitioners. They were each asked:

What is your advice for leaders facing a crisis?

Below are their answers, categorized by type of tip. Want to help? Contribute your tip here.

Name	Title/Role	Organization	Organization Type	Tip Categories	Tip
Tonya Reynolds-Elias	Teacher	Brookelyn Elias Promise	Non-profit	Communication	Know your people Their needs and build bridges I just had the best conversation with a leader in the Nepali community. Why?? Because I know there are needs not being met. So he’s translating a letter and making phone calls informing about the newest location for food pick up in our district.
Josh Zoerhof	Pastor	Ridge Point Community Church	Ministry	Humility	My big thought that I need to tell myself every day: “It’s not all about me.”
Ron Edmondson	Consultant, Pastor, Teacher	Mustard Seed Ministry	Consulting	Communication	Communicate. Communicate. Communicate. And innovate, innovate, innovate. The work of the church is no less important. Just have to figure out how to do it differently.
Dr. Jack King	USAF Lieutenant Colonel (Retired)	United States Air Force	Military	Care	Leadership without love is no leadership at all.
Rick Frens	Principal	Hamilton Community Schools	School	Communication	A lot of great things have already been said, I would add two things: be calm in your actions and communication, and model the behavior you expect to see in others.
Jeremie Kubicek	CEO	GiANT	Consulting	Self Care	A person can’t give what they don’t possess themselves. Therefore, it is crucial that if I am going to serve others that I deal (with) the insecurity this is bringing on a daily basis so I can give peace to those I lead or serve.
Sigrún Gunnarsdóttir	Associate Professor	University of Iceland	School	Servant-Leadership	Many important elements of servant leadership proof to be very helpful these days for leaders of organizations and societies to ensure the safety of individuals and nations. Among these are 1) sincere interest in others, 2) self-knowledge, 3) reflection, 4) humility, 5) willingness to work in teams, 6) social responsibility, 7) ability to create an important dream and hope, 8) ability to foresee patterns and 9) skills to make decisions based on observations and best knowledge. Greenleaf’s words about foresight are very much true during these challenging times, as they were before and during the 2008 crisis.
Joe Iarocci	Founder	Cairnway	Consulting	Servant-Leadership	Remember you are a tuning fork (https://serveleadnow.com/tuning-forks/)
Scott Millen	Managing Director	2 Fish Company	Consulting	Humility	Be willing to sacrifice.
Timothy Haines	Owner	Symposia Labs	Consulting	Humility	Agreed with Scott (Millen)! Also be transparent about the hardships. Other than that, I’m going with a one day at a time attitude.
Scott Shrader	President	Vault Wealth Management	Consulting	Communication	Be honest, upfront, and transparent about everything. Do what you can to support your team and those around you. Check in on your clients and employees that have supported you all of this time. Check in on charities that you support right now. Nobody is thinking about them, but they are suffering too.
Pat Falotico	CEO	Greenleaf Center for Servant-Leadership	Consulting	Communication	Stay connected!
Ayana Parsons	Senior Partner	Korn Ferry	Consulting	Communication & Attitude	Here’s my best advice: 1) Check in and communicate frequently with your people. This pandemic is taking a mental toll on most. Letting your people know you’re a listening ear goes a long way. 2) Stay optimistic as leaders. Your people need hope and positivity during times like this. 3) Try to have some virtual fun. Organize virtual happy hours, virtual sweat sessions, etc. Get creative! 4) Lastly, here are some resources from some of my colleagues related to COVID-19 (a href=”https://kornferry.com/challenges/coronavirus”>kornferry.com/challenges/coronavirus
Rev. Kent Fry	Senior Pastor	Third Reformed Church	Ministry	Self Care	People who have learned the solitary religious life can help us cope.
S. Chris Edmonds	President, CEO, and Founder	The Purposeful Culture Group	Consulting	Communication	Treat others with dignity & respect in every interaction.
Fallon Nyce	IT Director	Whirlpool Corproration	Manufacturing	Communication	A caring text around 5pm, reminding the team to log off and enjoy their families, is a small gesture that goes a long way!
Kevin Monroe	Self-employed	X-Factor Consulting	Consulting	Self Care & Communication	Here are some thoughts I had within the first 24 hours of this being declared a global pandemic: The ABCs of Leading in Seasons of Uncertainty A – Be an AMBASSADOR of Authentic LOVE, Compassion, Care, and Kindness B – Be a BEACON of HOPE and a BRIDGE to BELONGING C – Be a CUSHION of CALM in a Sea of Chaos. To BE the leader your people need please remember to make time and take time for self-care and soul-care.
Keith Dorney	Instructor	Financial Knowledge Network	Consulting	Humility	Take one for the team. Practice love by unselfishly sheltering in place and forgoing person to person contact. Do it not for yourself but those you love and for all humankind.
John Waymel	President	St. Dismas Jail Ministry	Ministry	Humility	Prayer for Pandemic: May we who are merely inconvenienced, remember those whose lives are at stake. May we who have no risk factors, remember those who are vulnerable. May we who have the ‘luxury’ of working from home, remember those who must choose between preserving their health or paying rent. May we who have the flexibility to care for our children when their schools close, remember those who have no options. May we who have to cancel our trips, remember those who have no safe place to go. May we who settle in for quarantine at home, remember those who have no home. As fear grips our global community, let us choose LOVE. And during this time when many choose not to wrap arms around each other in fear, let us find ways to be the loving embrace of God to our neighbors!
Scott Garrod	District Logistics Manager	Ferguson Enterprises	Distribution	Communication	Communicate, Communicate, Communicate….
Kevin Mendel	Owner	Big Frog Custom T-Shirts & More	Manufacturing	Self Care	Keep yourself healthy and build up your immune system. Citrus fruits and vitamin C.
David A McCuistion	Chief Leadership Speaker / Trainer / Coach	Compass Leadership	Consulting	Attitude	First, just know it is NOT the end of the world. You must step back, take a few deep breaths, and work on your experience and resilience. Think, research, consult with a friend, read what others have done in similar situations, then take on the task. Remember your Core Values and Belief system. Believe in yourself that you can overcome. Create a Vision of Why you need to overcome the crisis – what you will become because of the crisis. Create a Mission of of What needs to be done to accomplish the new Vision. Write some SMART Goals of what is necessary to complete the Mission. Develop a Plan of Action to accomplish the goals. Daily work on the Plan to Accomplish the Goals that will achieve the Mission and turn the new Vision into reality. Believe it and you can achieve it.
Michael Edwards	Servant Leader	Edwards Group of Texas	Consulting	Communication	Lead with purpose, compassion, kindness, and care. Communicate with purpose, compassion, kindness, and care. Your actions today will create followers, friends, and future leaders for life.